Getting Started
Everything you need to know about joining our family.
- What is Pet Insurance?
- What type of pet insurance do you offer?
- What is lifetime pet insurance?
- Who can be the policyholder?
- What excess will I pay if I have to make a claim?
- What is bill share?
- I have more than one type of pet to insure, can I cover them?
- What conditions do I need to declare as part of my pet insurance?
- What is continuous cover?
- What don’t you cover?
- Do you cover pregnant animals?
- Can you cover pets used for breeding?
- Can you cover working animals?
- If I fall ill, will my pet be looked after?
- What happens if my pet dies?
- Am I covered to travel with my pet?
- Can I buy pet insurance if my pet has an undiagnosed condition?
- Does my pet need to be microchipped to get cover?
- How far in advance can I buy pet insurance?
- What breeds don’t you cover?
- Why has my pet breed been listed as an excluded breed?
- Can you cover dental illnesses?
- Why can't I get a price or a quote?
- What pre-existing conditions do you cover?
- Can I use Behavioural Treatment and Complementary Therapy sessions for a pre-existing condition?
- How to create an account