How to update my password

If you need to reset the password on your online account, please click the link below

'Forget Password'

If you have access to your MyPetgevity account and simply want to update your password, you can do so in your Account Details

Please ensure your password matches the below criteria

8-20 characters
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 number or special character (this can be either ! or * or ? or @ or $ or & )

If you need any more assistance, please do speak with our web chat team who are available Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 (link to chat)

https://www.petgevity.co.uk/faqs Select 'Contact Customer Services' at the bottom of the page and 'Chat Now'