Your online account is the easiest way to manage your details.
Once signed in you can visit the Policy View tab to view your policy and then Edit your Policy
Simply scroll down to the question 'Microchipping Status' and update your answer
If you are updating this answer to Yes, we may be able to now offer Missing Pet Cover.
If you are interested in adding this to your policy, This covers your pet up to £5,000 if they go missing or are stolen, and a reward is offered. You also get up to £250 towards advertising material costs, as well as up to £5,000 towards a reward
Once you have changed the Microchipping Status and decided on Missing Pet cover, you can then Save your changes
You will then see confirmation of the changes you have made along with any change in premiums required to make your amendment.
Ensure you read the terms and conditions before clicking the Complete button. You will then receive confirmation of your changes on screen as well as via email and you will be able to see your changes in your documents
If you need any more assistance, please do speak with our web chat team who are available Monday-Friday 08:30-18:00 and Saturday 09:00-17:00
https://www.petgevity.co.uk/faqs Select 'Contact Customer Services' at the bottom of the page and 'Chat Now'
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