How to update the neutered/spayed status

Your online account is the easiest way to manage your details.

Once signed in, you can visit the Policy View tab to view your policy and then Edit your Policy

Simply scroll down to the question 'Is your pet Spayed or Neutered?' and update your answer

Once you have changed the Spayed or Neutered Status and you can then Save your changes

You will then see confirmation of the changes you have made along with any change in premiums required to make your amendment.

Ensure you read the terms and conditions before clicking the Complete button. You will then receive confirmation of your changes on screen as well as via email and you will be able to see your changes in your documents

If you need any more assistance, please do speak with our web chat team who are available Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 

https://www.petgevity.co.uk/faqs Select 'Contact Customer Services' at the bottom of the page and 'Chat Now'