How to verify my account

When verifying your account, you should receive an email with a link to do so

Please note that the link is only valid for 24 hours
If you have received your email and the link has expired, you can simply click the link and we'll send you a new one

Once verified, you may be asked to complete your contact information. Please do ensure this matches your policy details so we can link your policy to your account successfully

Any problems with opening the link, not to worry, you can right click on the link, copy the web address and paste it in to the browser URL bar

Alternatively, you can visit https://my.petgevity.co.uk/create-an-account to start the account creation process again

To make sure you are not missing out on these important emails, make sure you add Petgevity to your safe contacts list

If you need any more assistance, please do speak with our web chat team who are available Monday-Friday 08:30-18:00 and Saturday 09:00-17:00

https://www.petgevity.co.uk/faqs Select 'Contact Customer Services' at the bottom of the page and 'Chat Now'