Your online account is the easiest way to manage your details.
Once signed in you can visit the Payments Tab to see your Payment History
Here you can look to Update your Payment Date
This will show your current collection date and if paying via Direct Debit, you will be able to select a new date between 1st and 28th for us to take your monthly payments
If you are currently paying by card, you can select a date between 1st and 31st
Once saved, you will receive confirmation of your next payment date.
If you need any more assistance, please do speak with our web chat team who are available Monday-Friday 08:30-18:00 and Saturday 09:00-17:00
https://www.petgevity.co.uk/faqs Select 'Contact Customer Services' at the bottom of the page and 'Chat Now'
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